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Water Damage Restoration - Office Assistant
Compensation: $17-$20
Employment type: part-time (20 hours per week, in person)
Job overview:
We are seeking a highly organized and professional Receptionist/Office Assistant to join our team. As one of the first points of contact for our office, you will play a crucial role in providing excellent customer service and ensuring smooth daily operations. This position requires strong organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously.
Responsibilities:
- Answer incoming calls, direct calls to the appropriate personnel or take accurate messages and relay them accordingly.
- Fill out call sheets to get all the necessary information from incoming job leads.
- Enter and maintain contacts and leads into the CRM system (Hubspot).
- Create new job folders and enter the information into the Job database (Encircle).
- Monitor the main email address: service@certifiedrestorationinc.com, address or forward emails to the appropriate personal.
- Collect incoming mail and distribute it to appropriate individuals.
- Assist with scheduling inspections, working directly with the Production Manager.
- Maintain office calendars and schedule appointments as needed.
- Assist with preparation of letters, emails, and phone calls when necessary.
- Assist with administrative duties such as data entry, copies, scans, and printing.
- Maintain a filing system for completed jobs.
- Manage the inventory of office supplies and uphold office cleanliness.
- Work closely and assist other management staff and departments with administrative support.
- Monitor and respond to customer reviews.
- Assist with assigned marketing duties.
Skills:
- Prefer experience as a receptionist or administrative assistant
- Excellent phone etiquette and communication skills
- Strong organizational and support skills
- Proficient in Microsoft Office and Google platforms
- Willingness to learn new software (Encircle, Hubspot, etc.)
- Ability to work self-sufficiently and to prioritize tasks effectively
- Punctuality and reliability is a must
Compensation: $17.00 - $20.00 per hour
It’s Not Just A Career. It’s A Calling
At Certified Restoration, we're dedicated to finding exceptional individuals who are passionate about making a difference. We value our team culture and the positive impact we have on our clients.
When you join the Certified Restoration family, you'll become part of a team that is committed to providing exceptional restoration services. We empower our employees to grow, learn, and contribute to our mission of restoring lives and properties.
Our commitment to quality, integrity, and customer satisfaction sets us apart. We treat both our customers and employees with respect, understanding their unique needs and going above and beyond to deliver exceptional results. Recognizing that our employees are our greatest asset, we prioritize their well-being and professional development. This ensures that they are equipped to provide exceptional service to our clients, who in turn feel valued and respected.
If you're looking for a rewarding career where you can make a real impact, join our team at Certified Restoration.
When you join the Certified Restoration family, you'll become part of a team that is committed to providing exceptional restoration services. We empower our employees to grow, learn, and contribute to our mission of restoring lives and properties.
Our commitment to quality, integrity, and customer satisfaction sets us apart. We treat both our customers and employees with respect, understanding their unique needs and going above and beyond to deliver exceptional results. Recognizing that our employees are our greatest asset, we prioritize their well-being and professional development. This ensures that they are equipped to provide exceptional service to our clients, who in turn feel valued and respected.
If you're looking for a rewarding career where you can make a real impact, join our team at Certified Restoration.
Helping Our San Diego Neighbors for Over 30 Years
Owned by brothers Michael Fahouris and George Fahouris, Certified Restoration (License #923747) is backed by more than 28 years of mold, fire, and water damage restoration experience. Michael’s built his company on the foundation of industry expertise combined with a passion of providing excellent customer service.
We save customers money, time and a lot of headaches
Customers are our first priority. No matter the day or time, we respond quickly to help get lives back to normal following flood, mold, and fire damage. Everything we do is based on our customer promise: Save customers money and time, and make the process as hassle-free as possible so they will have less to worry about from start to finish.
Taking Responsibility for the Sake of Our Environment
Rest assured, we’re doing everything we can, whenever we can, to be responsible about our impact on the environment. Certified Restoration goes green when possible by recycling, using green products, and repairing instead of replacing—and we continue to look for new ways to do our part for our community and the world.
If You Want the Best Company, You Work with the Best People
To be an outstanding firm, it starts on the inside. The individuals working at Certified Restoration are specially selected for the quality of their skills, professionalism and personal integrity. We invest in them, making sure they have the technology, tools and training they need to uphold our reputation for our expertise and caring approach.
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